General Terms and Conditions of Service and Privacy Policy

Article 1 – Subject Matter of the Agreement and Identification of the Parties This agreement governs the general terms and conditions for the occasional chartering of a pleasure craft with a professional skipper in the Gulf of Tigullio and surrounding areas, provided by Aurum Sea Charter, with its registered office located at Via Capitano Renato Orsi, 95/15 cap16043 Chiavari (GE), Italy, VAT No. 03455740781. The aforementioned address, although designated for residential use, serves for all legal and tax purposes as the company's registered office. By making a booking, the Client unreservedly accepts these terms and conditions in their entirety.

Article 2 – Formation of the Contract and Payment Terms 2.1. The booking of services (including, but not limited to, half-day tours, full-day tours, or sunset aperitivos) shall be deemed legally binding only upon receipt of the requested confirmation deposit at the time of checkout. 2.2. The Client undertakes to pay the remaining balance strictly on the day of boarding, prior to the commencement of the service. Failure to settle the balance shall authorize the Master (Skipper) to deny boarding, resulting in the retention of the deposit as a penalty.

Article 3 – Cancellation Policy, Right of Withdrawal, and No-Show 3.1. The Client may withdraw from the agreement and be entitled to a full refund of the deposit only if written notice is provided to Aurum Sea Charter at least 7 (seven) days prior to the scheduled date of service. 3.2. For cancellations received between seven and three days prior to boarding, 50% of the deposit paid shall be retained. 3.3. No-Show and Late Cancellation Clause: Should the cancellation occur less than 48 hours prior to boarding, or in the event of failure to appear at the pier (No-Show), Aurum Sea Charter shall retain 100% of the deposit as liquidated damages for loss of profit. A Client's delay exceeding 60 (sixty) minutes from the agreed time shall be deemed a No-Show.

Article 4 – Weather and Sea Conditions, Safety, and Master's Authority 4.1. Pursuant to the Italian Navigation Code, the Master (Skipper) is the sole authority responsible for assessing the feasibility and safety of the navigation. 4.2. In the event of adverse weather and sea conditions (e.g., rough seas, official weather warnings issued by competent authorities, reduced visibility) which, at the absolute discretion of the Master, compromise safety, the charter shall be cancelled. In such an event, the parties shall agree upon an alternative date. Should rescheduling prove impossible, the Client shall be entitled to a full refund of the deposit. 4.3. It is expressly stated that the mere presence of cloud cover or light precipitation does not constitute an event of force majeure and does not entitle the Client to a free cancellation, provided the sea state allows for safe navigation.

Article 5 – Rules of Conduct and Civil Liability 5.1. The maximum number of passengers permitted on board is strictly enforced in compliance with the vessel's safety certification limits. 5.2. Passengers are obliged to strictly adhere to the instructions of the Master. The introduction or consumption of illicit drugs on board is strictly prohibited. 5.3. The Client shall be held jointly and severally liable for any material damage caused by willful misconduct or gross negligence to the vessel, its furnishings, cushions, or onboard equipment by themselves or their guests. The full cost of repair or replacement shall be charged to the Client.

Article 6 – Data Protection and Privacy Notice (GDPR 2016/679) 6.1. Pursuant to Article 13 of EU Regulation 2016/679, the Client is informed that personal data provided during the booking process (including personal details, contact information, and specific dietary requirements for catering services) are processed by Aurum Sea Charter acting as the Data Controller, in both digital and physical formats, for the sole purpose of executing the charter agreement and fulfilling tax and statutory obligations. 6.2. Data acquired through the booking system shall not be transferred to third parties for marketing purposes without explicit and separate consent. 6.3. The Client reserves the right, at any time, to request access to, rectification of, or erasure of their personal data ("Right to be Forgotten") by sending a formal request to the registered office or the company's official email address.

Article 7 – Governing Law and Jurisdiction Any dispute arising out of or in connection with the interpretation, execution, or termination of this agreement shall be subject to the exclusive jurisdiction of the Court of Genoa, Italy.